The primary goal of SyAM’s software is to simplify the management of all devices across your network, bringing their configuration data to a centralized Asset Database using an Asset Management Dashboard to quickly access key data. Centralized Asset Management SyAM’s simplifies your business by combing all of your IT supported assets into a single database. Intelligent Assets such as Windows and Linux PC’s, laptops and servers, Apple Mobile Devices and Chromebooks keep their data current, enabling you to see real time configuration and usage data from a single interface. Static… Read more Asset Management →
“For us, it’s one of those ‘set it and forget’ kind of things. It simply runs on its own. Since SyAM is an integrated solution it was easy to simply start using SyAM for asset management. SyAM is one of the best vendors we’ve ever worked with.”
“SyAM has been instrumental in allowing us to add more devices, even while we were reducing resources. We could only do that because SyAM has so much functionality.”
Integration with Google Admin Console SyAM’s Chromebook management is designed to complement your existing tools used in the current Google Admin Console. By leveraging the GAC API’s, SyAM integrates seamlessly and provides a simple, user-friendly interface that combines the capabilities of searching, viewing, and editing your Chromebook devices, users, and organizational units. Simplified Chromebook Management Smart integration with SyAM’s Asset management provides you with the ability to define asset location and function values at the Organizational unit level. As you move devices into a specific unit, your asset database is… Read more Chromebook Management →
Chromebook Asset Management View the Slides for understanding how to manage your Chromebook Assets. These slides will teach you how to manage your Chromebooks using SyAM’s MDM capabilities. View PDF… Read more Chromebook Management Training →
SyAM’s Self Service Portal is a quick and secure way to allow authenticated users to report problems, see the status of prior tickets and re-open tickets where the problem has reoccured. Customizable Portal All aspects of the portal are customizable from which Active Directory Users Groups are allowed to access to which types of problems can be reported. There can be multiple portals created, each servicing a different group of users, such as staff or students. Users can easily associate the issue with assets related to the problem being reported.… Read more Self Service Portal →
Learn how customers are utilizing SyAM’s technology to benefit their organizations. Resources Academy Training Brochure Education Brochure Asset Management Overview PC Asset Reports
SyAM’s Help Desk empowers the IT staff to focus their time on addressing issues, instead of recording them. Needing to do more with less in a changing world With school IT resources spread thin, staff must have access to the resources needed to resolve their end-users problems as quickly and efficiently as possible. SyAM provides this and more, from auto ticket assignment based on location or problem reported to its browser based interface accessible from anywhere. With the explosion of remote learning due to COVID, IT staff need as much… Read more Helpdesk →