These slides will guide you through the installation, and options, for setting up the SyAM Help Desk Solution.
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Learn how to configure the auto ticketing from email feature within your system.
This guide shows you how to utilize the ticketing interface on a mobile device.
Do you have unique ticketing field requirements? SyAM's smart install manager can help with the ability to create custom ticketing fields.
This guide shows you how to install a wildcard SSL Certificate into IIS to enable HTTPS for your Help Desk or Self Service IT Solution.